Last Updated: March 11, 2026
These Terms of Service ("Terms") govern your access to and use of the services provided by Acorn Demand LLC ("Acorn Demand," "we," "us," or "our"), including the acorndemand.com website, the DemandOS platform, and all related marketing services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, do not use our Services.
Acorn Demand provides digital marketing services including:
Our Services are offered through the following subscription tiers:
Annual billing options are available at a discount. Current pricing and features are at acorndemand.com/services.
To provide our Services, you may authorize us to access your accounts on third-party platforms including:
By connecting these accounts, you authorize Acorn Demand to access, retrieve, modify, and manage data within those platforms as necessary to deliver the Services you have requested.
Our use of Google API Services (including Google Ads API, Google Analytics Data API, Google Business Profile API, and Google Search Console API) is subject to:
We only access Google API data to provide the services you have explicitly authorized. We do not use Google API data for purposes other than providing and improving the requested services. Our use complies with Google's Limited Use requirements at all times.
Our use of Meta APIs is subject to Meta Platform Terms. We access your Meta advertising data solely to manage campaigns, generate reports, and optimize performance as authorized.
You may revoke our access to any Connected Account at any time through:
Revoking access may limit or prevent delivery of certain Services. We will delete data from disconnected platforms within 30 days unless retention is required by law.
Advertising spend (the budget allocated to platforms like Google Ads and Meta Ads) is separate from subscription fees. You are responsible for all ad spend on your connected accounts. Acorn Demand does not mark up ad spend unless explicitly agreed in writing.
We may offer a free trial period. At the end of the trial, you will be prompted to select a paid subscription. If you do not subscribe, your account will enter a read-only state.
As a Client, you agree to:
The DemandOS platform, including all software, designs, AI models, and documentation, is owned by Acorn Demand. Your subscription grants a limited, non-exclusive, non-transferable license to use the platform during your subscription period.
You retain ownership of your pre-existing content, branding, and trademarks. You grant us a limited license to use these materials solely to provide our Services.
Custom content, ad creative, landing pages, and other deliverables created for you become your property upon full payment. We retain the right to use anonymized, aggregated performance data for internal purposes.
We may reference our work with you in general terms in marketing materials, unless you opt out in writing. We will not disclose confidential data without written consent.
Your use of our Services is governed by our Privacy Policy, incorporated into these Terms by reference.
Both parties agree to keep confidential any proprietary or sensitive information received from the other party. This includes business strategies, campaign data, financial information, customer lists, and technical specifications. This obligation survives termination for 2 years.
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ACORN DEMAND'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO ACORN DEMAND IN THE 12 MONTHS PRECEDING THE CLAIM.
IN NO EVENT SHALL ACORN DEMAND BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITIES, OR ADVERTISING PLATFORM ACCOUNT SUSPENSIONS, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY.
You agree to indemnify, defend, and hold harmless Acorn Demand, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:
Your use of Connected Accounts is subject to the terms and policies of those platforms:
We are not responsible for changes to third-party platform policies, pricing, or availability. If a platform change materially affects our ability to deliver Services, we will notify you and work to find alternative solutions.
Before initiating formal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation for a period of 30 days.
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.
Any disputes not resolved informally shall be submitted to the exclusive jurisdiction of the state and federal courts located in Sarasota County, Florida.
Certain refund requests for Subscriptions may be considered by Acorn Demand on a case-by-case basis and granted at the sole discretion of Acorn Demand. To request a refund, contact us at contact@acorndemand.com.
Our Services may contain links to third-party websites or services that are not owned or controlled by Acorn Demand.
Acorn Demand has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities or their websites.
You acknowledge and agree that Acorn Demand shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, the limitations set forth in Sections 10, 11, and 12 above shall apply only to the fullest extent permitted by applicable law.
We may update these Terms from time to time. Material changes will be communicated via email or a prominent notice on our website. Continued use of our Services after changes are posted constitutes acceptance.
Questions about these Terms? Contact us:
Acorn Demand LLC
Email: contact@acorndemand.com
Phone: (941) 254-1599
Website: acorndemand.com